Privacy Policy

Azzura Care Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, apply to work with us or use our services.

Who We Are

Azzura Care Ltd provides domiciliary care and support services. For the purposes of applicable UK data protection legislation, Azzura Care Ltd is responsible for the personal information that it collects and processes.

Information We May Collect

We may collect personal information including your name, address, telephone number, email address and information you provide when making an enquiry.

Where appropriate and lawful, we may also process information relating to care and support requirements, health, accessibility needs or other information necessary to respond to an enquiry or provide our services.

If you apply for employment with us, we may collect information relating to your employment history, qualifications, experience and other recruitment information.

How We Use Your Information

We may use personal information to respond to enquiries, assess care and support requirements, arrange and provide services, communicate with clients and their representatives, manage recruitment, maintain appropriate business records, improve our services and comply with our legal and regulatory obligations.

Our Lawful Basis for Processing

We process personal information only where we have a lawful basis to do so under applicable UK data protection legislation. Depending on the circumstances, this may include consent, performance of a contract, compliance with a legal obligation, legitimate interests or other lawful grounds applicable to the information being processed.

Sharing Your Information

We do not sell personal information.

Information may be shared with authorised employees, care professionals, service providers, regulators or other organisations where this is necessary and lawful for providing services, protecting individuals or complying with our legal and regulatory responsibilities.

Keeping Your Information Secure

We take appropriate organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

How Long We Keep Information

Personal information is retained only for as long as necessary for the purpose for which it was collected and to meet applicable legal, contractual and regulatory requirements.

Your Data Protection Rights

Depending on the circumstances, you may have rights concerning your personal information, including the right to request access, correction or deletion of your information, restrict or object to certain processing, and request transfer of certain information.

You may also have the right to withdraw consent where processing is based on consent.

Cookies

Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site. Where required, visitors will be given appropriate choices regarding non-essential cookies.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Azzura Care Ltd
Email: info@azzuracare.com
Telephone: +44 7956 833476

You also have the right to raise concerns with the UK Information Commissioner’s Office (ICO).